Infection information

Our Promise:
Keeping clean:

• We shall be maintaining vigilance with practice hygiene and infection prevention measures in line with WHO (World Health Organisation) and NHS recommendations.

    This will include uniform / clothing and all towels etc used

• Sustain the increased time between patients to ensure cleaning possible
• Continue to open the door to patients on arrival, and ask that they do not touch handles and bells etc.
• Ensure practitioners wash hands in line with official guidelines before and after patient contact
• Provide an appropriate hands free access to hand gels for before and after treatment (https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/) (See also posters)
• We shall be advising patients to delay treatment if they report flu-like / any infection symptoms
• We are happy to provide on line and telephone support to those who feel this will assist them
• Clients will be asked to use the alcohol dispenser on arrival and on departure, please advise if this is not possible for you. Poster guidance on correct procedure is displayed in practice.
• In the case of concern, payment should be by card or bank transfer only for this situation
• Only the client will be able to attend in the practice in line with current Government advise.

Our Plea:
Keep us safe for others:

• If you show signs of any infection, we request, that you also cancel any appointment  until these have subsided.

Further information:
The virus is thought to spread mainly from “person-to-person”:
Please be aware that there are risks coming to the clinic if you have any sort of infection, so we ask you to be mindful.

Also for treatments, you may find the Therapist often works behind you or will keep their face a safe distance away from you where possible.  Please do not find this offensive!