COVID-19 INFORMATION FOR CLIENTS:


The clinic is happy to stay open for those who are NOT showing signs of infection, but may have injured themselves or experienced an issue and are unable to source advise from GP or 111.  If this is not an urgent / new problem, please consider if you are safe to visit in line with government advise before booking.  On line and phone support is available should you require this in preference to attendance.


Our Promise:
Keeping clean:

• We shall be maintaining vigilance with practice hygiene and infection prevention measures in line with WHO (World Health Organisation) and NHS recommendations.

    This will include uniform / clothing and all towels etc used

• Sustain the increased time between patients to ensure cleaning possible
• Continue to open the door to patients on arrival, and ask that they do not touch handles and bells etc.
• Ensure practitioners wash hands in line with official guidelines before and after patient contact
• Provide an appropriate hands free access to hand gels for before and after treatment (https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/) (See also posters)
• We shall be advising patients to delay treatment if they report flu-like / any infection symptoms
• We are happy to provide on line and telephone support to those who feel this will assist them
• Clients will be asked to use the alcohol dispenser on arrival and on departure, please advise if this is not possible for you. Poster guidance on correct procedure is displayed in practice.
• Payment shall be by card or bank transfer only for this situation
• Only the client will be able to attend in the practice in line with current Government advise.

Our Plea:
Keep us safe for others:

• Only the client will be able to attend in the practice in line with current Government advise. 
• We kindly requests that if you are showing the symptoms of CV19 you cancel your appointment for 1 - 2 weeks and self isolate: guidelines:
• If you have symptoms of coronavirus, you'll need to stay at home for 7 days
• if you live with someone who has symptoms, you'll need to stay at home for 14 days from the day the first person in the home started having symptoms.  If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days. 

(https://www.nhs.uk/conditions/coronavirus-covid-19/)

• If you show signs of any other infection, we request, that you also cancel any appointment  until these have subsided.

Symptoms :

• Fever
• A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual) (NHS guidelines: (https://www.nhs.uk/conditions/coronavirus-covid-19/)
• Fatigue / exhaustion
• Shortness of breath

 

• For those with symptoms of any other infection (including bowel related) we still ask:

    To cancel treatments until these have subsided so as to allow the body to truly exhibit 
    symptoms of your injury.

Further information:
Coronavirus-19 current evidence information as of 25.3.20

We can remain open currently as per the outline businesses: www.gov.uk/government/publications/further-businesses-and-premises-to-close/further-businesses-and-premises-to-close-guidance?fbclid=IwAR12eBlSZSV0t-3fcAAptEdrp8-MpjFG8LaHqLh8g1tCumQVTuPdiGpQpbY


Spread risks / social spacing definitions:

The virus is thought to spread mainly from “person-to-person”:

A) Between people who are in close contact with one another (within about 6 feet). 

• The WHO advises a distance of at least one metre. If someone infected with the coronavirus coughs within one metre of you, you could breathe in the virus through the droplets in the air.

    A close contact is someone who has been:

• face to face for at least 15 minutes with someone who has a confirmed case of coronavirus (COVID-19)
• been in the same closed space for at least 2 hours, as someone who has tested positive for the COVID-19 when that person was infectious. 
• More information can be found here: australian.physio/coronavirus

    Close contact can happen in many ways, but examples include:

• living in the same household or household-like setting (for example, a boarding school or hostel)
• direct contact with the body fluids or laboratory specimens of a confirmed case 
• being in the same room or office for two hours or more
• face-to-face contact for more than 15 minutes in some other setting such as in a car or a lift or sitting next to them on public transport. (source:  www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19#what-are-the-symptoms-of-coronavirus)

B)Through respiratory droplets produced when an infected person coughs or sneezes.

• These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs if someone infected with the coronavirus coughs within one metre of you, you could breathe in the virus through the droplets in the air.

 

• Spread from contact with contaminated surfaces or objects that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Hence for treatments you may find the Therapist often works behind you or will keep their face a safe distance away from you where possible.  Please do not find this offensive!